Q: What types of gift baskets do you offer?
A: We offer a variety of themed baskets for occasions like birthdays, anniversaries, holidays, and more.
Q: How do I place an order?
A: Orders can be placed directly through our website using the custom order form. Just fill in the necessary details, and we’ll take care of the rest.
Q: What payment methods do you accept?
A: We accept bank transfers more payment methods coming soon.
Q: What are your delivery options?
A: We currently offer delivery services exclusively within New York City.
Q: How long does delivery take?
A: Delivery typically takes 5-7 business days.
Q: Do you offer international shipping?
A: At this time, we only provide delivery services within New York City.
Q: What should I do if there’s a problem with my order?
A: Please contact us immediately via email or phone, and we will do our best to address your concerns swiftly.
Q: Can I return or exchange an item?
A: All sales are final. Please consider your purchase carefully as we do not offer returns or exchanges.
Q: Can I include a personal message with the basket?
A: Yes, you can add a personal message to your basket at no additional cost.
Q: Do you cater to corporate events?
A: Yes, we provide bespoke services for corporate events, including custom branding of baskets.
Q: How is my personal information protected?
A: We adhere to strict data protection regulations to ensure your personal information is kept secure at all times.
Q: What is your privacy policy?
A: Our privacy policy details how we handle and protect your personal information and can be viewed in full on our website.